Women`s Rights Center


Domestic Violence National Hot Line


      (010) 54 28 28

         0800 80 850


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WRC Activities


Women’s Rights Center works in the following areas:

1) domestic violence against women and their children,

2) women’s sexual and reproductive health and rights,

3) supplementary activities






Domestic Violence  

Violence against women and their children occurs across the world in various cultures and affects people of all economic statuses. Domestic violence is any abusive, violent, coercive, forceful, or threatening act or word inflicted by one member of a family or household on another. The purpose of domestic violence is to establish and exert power and control over another. It allows the perpetrator to gain control of the victim through fear and intimidation. Domestic violence is a pattern of abusive and threatening behaviors that may include physical, emotional, economic and sexual violence as well as intimidation, isolation and coercion. This phenomenon has been usually viewed as a private family matter that need not involve society, police or government. The problem of domestic violence is not nation or country-specific - the whole world looks for effective means towards combating it. Armenia is not an exception among other countries of the world where domestic violence exists in all its types.

It is more than 18 years that Women’s Rights Center works on domestic violence in three directions: law enforcement, supportive services and raising awareness and educational campaigns manifesting holistic approach to the problem. The purpose of these combined activities is prevention of domestic violence in the country, protection of women-victims and their children and prosecution of perpetrators. 


Women’s Sexual and Reproductive Health and Rights are important issues for the world society. Everybody has the right to accessible, affordable and adequate health care. Millions of women every year seek to terminate their unwanted pregnancies. According to World Health Organization report there are 28 abortions for every 1,000 women of childbearing age globally. In 2008, the estimated annual number of deaths from unsafe abortion worldwide declined from 56,000 in 2003 to 47,000 in 2008. Complications from unsafe abortion accounted for an estimated 13% of all maternal deaths worldwide in both years. Regarding the index of reproductive health Armenia considerably yields to the European Union indexes. Suffice it to note that the rate of maternal and child death is several times higher than that of the developed countries.

In Armenia surgical abortion remains one of the widely used methods for terminating unwanted pregnancy. Enlargement of induced abortion services is one of the important steps in improving quality of women’s reproductive health care. Women's Rights Center was the first to introduce medical abortion as an alternative way of terminating unwanted pregnancies. Medical abortion is a type of non-surgical abortion in which pharmaceutical drugs are used to induce abortion. All activities of Women's Rights Center on safe abortion are realized with the permission and in cooperation with the Ministry of Health of RA.


Supplementary Activities

 Women’s Rights Center pays great importance to the relationships with other stakeholders, partners and colleagues on all levels. Our relationships extend into networking and cooperation on local, national and international levels. The local relationships include but are not limited to the board membership in Coalition to Stop Violence against Women, membership in UN Gender Theme Group, Interagency Commission on Combating Gender Based Violence, Resolution 1325 Armenian Monitoring Group, cooperation with other local non-governmental organizations and representatives of the international organizations in Armenia, e.g. UN in Armenia, EU Delegation in Armenia, US Embassy in Armenia, British Embassy Yerevan, UNHCR, UNFPA, UNDP, OSCE, and others. The relationships of our organization at the national level refer to the state governmental institutions, e.g. Yerevan Municipality, Police, Ministry of Labor and Social Affairs, Ministry of Health, Ministry of Justice, the National Assembly of RA, different Courts, and others. 

Provision of Supportive Services on Combating Domestic Violence Issue

Women’s Rights Center (WRC) Services are free of charge and are aimed at revealing cases of domestic violence and providing adequate assistance to women victims of domestic violence and their children. From 1997 WRC has launched the National Hot Line service providing free psychological counseling, legal assistance and social help to women-victims of domestic violence and their children. When consulting by phone is not enough to assist them they are invited to Women's Support and Drop-In Center (WSDC) for provision of face to face psychological counseling, legal assistance, attorney’s support in court and social help. Confidentiality is the primary and the most important principle according to which the National Hot Line and WSDC services are provided. In different periods from 2002 till 2013 Women's Rights Center operated four Women’s Support and Drop-In Centers not only in Yerevan, but in the regional centers of four biggest regions (Vanadzor, Gavar, Ijevan, Kapan) and the Emergency Shelter and Transitional Housing for women victims subjected to domestic violence and their children.

All services provided by Women’s Rights Center serve as data basis for case studies to find out the scales, forms, geography, causes and consequences of domestic violence for further use in the advocacy and lobbying process through mass media.


WRC National Hot Line Service provides free psychological counseling, legal assistance and social help to women-victims of domestic violence and their children over the phone. Moreover, the service has an informative significance for attaining information on domestic violence in Armenia. It helps to understand the causes and peculiarities of domestic violence and, consequently, to take appropriate precautions and safety measures and to provide adequate assistance to domestic violence victims in future. Considering the fact, that the majority of cases can have progressive character, the National Hot Line Service provides ongoing psychological counseling and legal assistance. The first psychological counseling is provided to the caller regardless of the nature of issue. When a caller is already identified as a victim of domestic violence, she is provided with full range of services. 

Women's Support and Drop-In Center

Due to different circumstances there are cases when counseling through the Hot Line is not enough to provide efficient assistance to women victims of domestic violence. There are cases when the situation is so complicated that face to face meetings with women victims are extremely important. Therefore women victims and their children are invited to Women’s Support and Drop-In Center for provision of individual psychological counseling, legal assistance, attorney's support in court and social help. Within the framework of comprehensive approach WRC also provides women victims of domestic violence with legal counseling and assistance, legal consultation on explaining women's rights, composition of necessary complaints, claims, and allegations for women-victims of domestic violence. 

Women’s Support Group

Women’s Rights Center holds Women’s Support Group (WSG) for women-victims of domestic violence who applied to WRC services. The aim of Women’s Support Group meetings is provision of regular group psychological therapy for women victims of domestic violence. This kind of therapy is proved to be very effective. Participation in WSG can be a key to unlocking the loneliness, shame, and isolation that surround women victims threatened by domestic violence. Women's Support Group meetings are held under the slogans “You are not alone" and “It is not your fault” and fight this isolation on a number of different levels and periodic participation in these meetings stimulates the rehabilitation of women's psychological balance. The concluding part of the meetings is lawyer's consultation on women's legal rights and Q&A sessions for women participants. 

Children Support Group

Children Support Group (CSG) meetings are held for beneficiaries’ children of different ages with the purpose to unite children who subjected and witnessed violence in their families. The children who have experienced this kind of abuse are very vulnerable. They feel helpless and unprotected and are always worried about themselves, their mother, and their siblings. The CSG meetings are organized in the friendly and comfortable manner and our psychologists use different therapy methods including fairy-tale therapy, art therapy, drama therapy to help these children discover new way of life analyzing their attitude towards the surrounding world, people and their family members.  

Provision of Supportive Services on Combating Domestic Violence Issue
Elaboration of Appropriate Legal Mechanisms
Awareness Raising and Educational Campaigns
Awareness Raising on Sexual and Reproductive Health and Rights

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